Our Trustees

Our Trustees play a key role in the running of the museum and exercise independent control over, and legal responsibility for, its management and administration. They are unpaid and contribute significantly to the character and wellbeing of the Waterworks Museum - Hereford.

Council of Management (Trustees)

1.  Trustees form the museum’s Governing Body which is called the Council of Management

2.  Trustees are accountable to the Members of the museum and the Charity Commission

3.  Trustees set strategic direction, approve policy and exercise governance oversight of the museum’s affairs

4.  Trustees delegate day-to-day operations to the Directors and other Designated Roles

supported by our senior team

Kate Andrew

Accreditation Manager

Diana Cammidge

Governance Support and Archivist

Richard Curtis

Company Secretary

Thorne & Co

Independent Examiner

Kathy Burrows

Marketing & Volunteer Recruitment Officer

Peter Heaton

Health & Safety Officer

Ruth Stobbs

Volunteer Supporter

Arts Council England Accreditation

The Waterworks Museum - Hereford is delighted to announce that it has been awarded

full accreditation from Arts Council England in October 2023.

Liz Johnson, Director Museums and Cultural Property at Arts Council England

said: "We’re delighted that the Waterworks Museum – Hereford has been successful in

gaining their accreditation status. This means that their Collections will be looked after

and maintained offering inspiration, enjoyment and learning for the local community and

visitors to enjoy now and in the future.”

Full accreditation is the gold bar of the national standards and is the benchmark for

well-run Museums and Galleries. It means that the Waterworks Museum – Hereford is

properly managed and governed to the nationally agreed industry standard and shows

the museum takes proper care of its collections, sharing them with visitors and keeping

them safe for future generations.

Museum Policies


The Museum prides itself on being a valued learning resource for schools, being attractive and accessible to all groups in society, and as a family friendly Museum in every sense.

As an accredited museum, the key policy which underlies the strategic direction for the Museum is our Collections Development Policy, and its associated policies for collections management and record keeping.

The Museum has the policies any charity or small business would be required to have.

The Health and Safety Policy sets out the framework by which the Museum will protect the general safety and wellbeing of all visitors and Volunteers.

The Access Policy sets out how people can see, use or access the museum site and collection. The Museum welcomes all sections of the community and seeks to be an inviting place to visit regardless of education, income, residence, or personal circumstances and wants everyone to enjoy independent use of the Museum’s facilities.

The Safeguarding Policy defines how the Museum operates to safeguard children, young people and vulnerable persons. It also sets out the Museum’s Code of Conduct for its members. Members of the Museum include Trustees, Directors, Designated Officers and Volunteers.

The Equality and Diversity Policy explains how the Museum is committed to eliminating all forms of discrimination, victimisation and harassment, and to promoting equality of opportunity..

The Environmental Sustainability Policy covers the natural, built, economic and social environment of the Museum and the policy expresses three key aspects of the work of the Museum:

  • Serving our people: Volunteers and visitors
  • Securing our Collection: Choice and care of engines and artefacts for the collection
  • Sense of Place: Recognising the sense of place created by the museum for water supplies at all levels – local, national and global.


Privacy of Personal Information Policy states the Trustee’s commitment to protecting an individuals’ privacy and the policy sets out the standards you can expect the Museum to maintain when we request or hold personal information about you.


Further information about any of the policies of the Museum can be provided on request.